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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Johnson

February 7, 2024

5  out of  5 rating by Nathan Johnson
"The multicar discount they got me with my new ride was way more than I expected!"
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August 25, 2023

5  out of  5 rating by Forrest
"Great team! Great Rates!"
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Frank Robin Anderson

August 1, 2023

3  out of  5 rating by Frank Robin Anderson
"Not real happy with the claim that I filed with my hail damage for my roofs on Jun 6th still waiting on the adjusters."
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Monte Dilick

June 15, 2023

5  out of  5 rating by Monte Dilick
"Jennifer and her Team are awesome! I have enjoyed working with them and know my assets are covered."
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Rachel Elmore

June 15, 2023

5  out of  5 rating by Rachel Elmore
"Always helpful"
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March 7, 2023

4  out of  5 rating by LizAnn
"After approximately 25 years of doing business with Jennifer in Larry Otwell's office, we are so disappointed in the service we are now receiving. You can never get them on the phone for any reason. Leave a message & they probably will call you back. Going to be shopping other insurance because they are no better than any other that has to be contacted through the internet now. Update: Had conversation with Jennifer, today after finding that the receptionist was sending text to cell phone to call her, again, rather than returning the calls. Think problem solved."
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Timothy Brannon

January 8, 2023

4  out of  5 rating by Timothy Brannon
"Helpful at times."
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Evan Adams

November 29, 2022

5  out of  5 rating by Evan Adams
"Excellent Knowledge and very fast solving any problem"
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Dalton Goulden

November 2, 2022

5  out of  5 rating by Dalton Goulden
"Great insurance always taking care of me"
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Melony Chambers

November 1, 2022

5  out of  5 rating by Melony Chambers
"Jennifer and Jessica have been very helpful with my transition of moving all of our policies from AAA insurance to State Farm. Competitive rates and good service."
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Andrew Wall

October 19, 2022

5  out of  5 rating by Andrew Wall
"I’m very happy with their service :-)"
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Victoria Pennington

September 29, 2022

5  out of  5 rating by Victoria Pennington
"I have been using Jennifer for years at State Farm and followed her to her own agency. Always helpful and gets things done right and quickly."
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Kevin Jones

September 29, 2022

5  out of  5 rating by Kevin Jones
"They were very helpful and friendly. It was a great experience"
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Craig Davis

September 6, 2022

5  out of  5 rating by Craig Davis
"They are excellent!!!"
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Kelly Efird

August 30, 2022

5  out of  5 rating by Kelly Efird
"Jennifer Rowton’s office have been very helpful, with all of our insurance needs. She and her staff very competent , and insightful in helping us obtain the insurance we need."
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Robbie Kimple

August 25, 2022

5  out of  5 rating by Robbie Kimple
"Extremely friendly professional and dedicated They go above and beyond work and help"
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Ronald Gillespie

August 25, 2022

5  out of  5 rating by Ronald Gillespie
"I have been with Jennifer for several years now, and she's always been helpful. They have always been there when I needed them. Glad she has her own branch now!!!"
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Lisa Chapman

July 1, 2022

5  out of  5 rating by Lisa Chapman
"Super nice people always knows how to help!!!"
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karen wilson

June 24, 2022

5  out of  5 rating by karen wilson
"Jennifer has been my agent for 3 years and now following her to her own agency. Between her and Jessica they are so helpful. Thumbs up to Jennifer and her very helpful workers! Would highly recommend."
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Amber Gilchrist

June 21, 2022

5  out of  5 rating by Amber Gilchrist
"Jessica was very helpful and informative. A pleasure doing business with this agent and her staff."
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Samuel Standridge

June 16, 2022

5  out of  5 rating by Samuel Standridge
"Very nice and professional, I suggest Jennifer and staff to everyone!"
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Kathy Woods

March 4, 2022

5  out of  5 rating by Kathy Woods
"Got all my questions answered. Will be moving my business with them!"
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kiesha cummings

March 4, 2022

5  out of  5 rating by kiesha cummings
"Very helpful and easy to work with"
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Ginger Wells

March 3, 2022

5  out of  5 rating by Ginger Wells
"The agents at this location are amazing! They are very helpful and I enjoyed dealing with them."
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Amanda Masters

March 3, 2022

5  out of  5 rating by Amanda Masters
"This office is very efficient and knowledgeable. Jessica has been attentive with communications. Thank you!"