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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel King

October 1, 2024

5  out of  5
rating by Rachel King
"Very nice people would not dream of going anywhere else wonderful people 💖"
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Nathan Johnson

February 7, 2024

5  out of  5
rating by Nathan Johnson
"The multicar discount they got me with my new ride was way more than I expected!"
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Forrest

August 25, 2023

5  out of  5
rating by Forrest
"Great team! Great Rates!"
We responded:
"Thanks for being a great customer!! We look forward to helping you with all your future needs."
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Frank Robin Anderson

August 1, 2023

3  out of  5
rating by Frank Robin Anderson
"Not real happy with the claim that I filed with my hail damage for my roofs on Jun 6th still waiting on the adjusters."
We responded:
"So glad we could visit and get your problems worked out. Please reach out with any questions you still may have. "
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Monte Dilick

June 15, 2023

5  out of  5
rating by Monte Dilick
"Jennifer and her Team are awesome! I have enjoyed working with them and know my assets are covered."
We responded:
"Thank you so much! It has been great working with you over the years."
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Rachel Elmore

June 15, 2023

5  out of  5
rating by Rachel Elmore
"Always helpful"
We responded:
"Thank you! We look forward to meeting all of your insurance needs in the future."
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LizAnn

March 7, 2023

4  out of  5
rating by LizAnn
"After approximately 25 years of doing business with Jennifer in Larry Otwell's office, we are so disappointed in the service we are now receiving. You can never get them on the phone for any reason. Leave a message & they probably will call you back. Going to be shopping other insurance because they are no better than any other that has to be contacted through the internet now. Update: Had conversation with Jennifer, today after finding that the receptionist was sending text to cell phone to call her, again, rather than returning the calls. Think problem solved."
We responded:
"I have always valued your business. I am so sorry you had to leave a message. We try our best to catch all calls that come in during business hours and to return messages left for us as quickly as possible. But you are always welcome to call my cell phone with any questions or concerns you may have 501-547-0002. I would love to speak to you any time."
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Timothy Brannon

January 8, 2023

4  out of  5
rating by Timothy Brannon
"Helpful at times."
We responded:
"Thank you. I appreciate your business!"
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Evan Adams

November 29, 2022

5  out of  5
rating by Evan Adams
"Excellent Knowledge and very fast solving any problem"
We responded:
"Thank you for the kind words, I appreciate your business and look forward to helping you in the future."
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Dalton Goulden

November 2, 2022

5  out of  5
rating by Dalton Goulden
"Great insurance always taking care of me"
We responded:
"Thank you for putting your trust in us."
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Melony Chambers

November 1, 2022

5  out of  5
rating by Melony Chambers
"Jennifer and Jessica have been very helpful with my transition of moving all of our policies from AAA insurance to State Farm. Competitive rates and good service."
We responded:
"Thank you for trusting us with your insurance needs!"
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Andrew Wall

October 19, 2022

5  out of  5
rating by Andrew Wall
"I’m very happy with their service :-)"
We responded:
"Looking forward to taking care of all of your insurance needs in the future!"
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Victoria Pennington

September 29, 2022

5  out of  5
rating by Victoria Pennington
"I have been using Jennifer for years at State Farm and followed her to her own agency. Always helpful and gets things done right and quickly."
We responded:
"Thank you so much for the kind words, always look forward to seeing you."
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Kevin Jones

September 29, 2022

5  out of  5
rating by Kevin Jones
"They were very helpful and friendly. It was a great experience"
We responded:
"Thank you so much, we look forward to helping you with all your insurance needs."
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Craig Davis

September 6, 2022

5  out of  5
rating by Craig Davis
"They are excellent!!!"
We responded:
"Thank you so much!"
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Kelly Efird

August 30, 2022

5  out of  5
rating by Kelly Efird
"Jennifer Rowton’s office have been very helpful, with all of our insurance needs. She and her staff very competent , and insightful in helping us obtain the insurance we need."
We responded:
"We are so blessed to be able to take care of your insurance needs. Thank you for always being so pleasant to work with."
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Robbie Kimple

August 25, 2022

5  out of  5
rating by Robbie Kimple
"Extremely friendly professional and dedicated They go above and beyond work and help"
We responded:
"Thank you so much for your kind words!"
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Ronald Gillespie

August 25, 2022

5  out of  5
rating by Ronald Gillespie
"I have been with Jennifer for several years now, and she's always been helpful. They have always been there when I needed them. Glad she has her own branch now!!!"
We responded:
"Thank you for putting your trust in us!"
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Lisa Chapman

July 1, 2022

5  out of  5
rating by Lisa Chapman
"Super nice people always knows how to help!!!"
We responded:
"Thank you so much, let us know if there is anything we can do for you."
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karen wilson

June 24, 2022

5  out of  5
rating by karen wilson
"Jennifer has been my agent for 3 years and now following her to her own agency. Between her and Jessica they are so helpful. Thumbs up to Jennifer and her very helpful workers! Would highly recommend."
We responded:
"Thank you for putting your trust in us!"
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Amber Gilchrist

June 21, 2022

5  out of  5
rating by Amber Gilchrist
"Jessica was very helpful and informative. A pleasure doing business with this agent and her staff."
We responded:
"Thank you for the kind words. I have always enjoyed working with you and the family over the years."
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Samuel Standridge

June 16, 2022

5  out of  5
rating by Samuel Standridge
"Very nice and professional, I suggest Jennifer and staff to everyone!"
We responded:
"Thank you so much, it was great getting to visit with you."
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Kathy Woods

March 4, 2022

5  out of  5
rating by Kathy Woods
"Got all my questions answered. Will be moving my business with them!"
We responded:
"Thank you for the confidence in our office."
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kiesha cummings

March 4, 2022

5  out of  5
rating by kiesha cummings
"Very helpful and easy to work with"
We responded:
"Welcome to our agency, we look forward to helping you with all your insurance needs now and in the future."
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Ginger Wells

March 3, 2022

5  out of  5
rating by Ginger Wells
"The agents at this location are amazing! They are very helpful and I enjoyed dealing with them."
We responded:
"Thank you so much! We appreciate your business and your kind words."